Refund policy
HALI'S ART Return & Refund Policy: Made with Love ❤️
At HALI'S ART, we want you to be super happy with our kids' creativity products! 🌟
Returns:
- If you’re not thrilled with your order, we accept returns within 30 days of delivery.
- Products must be unused, in original packaging, and in resalable condition.
- Return shipping costs apply unless the product is defective.
Refunds:
- We’ll process your refund within 5-7 business days after receiving the returned product.
- Refunds go back to the original payment method.
- If you got a discount, the refund will be based on the amount you actually paid.
Exchanges:
- Need a different size/color? Let us know within 7 days of delivery, and we’ll help!
- Exchange requests are subject to product availability.
Damaged/Defective Products:
- If your product arrives damaged or is defective, contact us ASAP with pics or videos. We’ll replace it free of charge 🛠️
Our Promise:
- We’re all about making creativity happen for your little artists 🎨
- Your trust means everything to us. We’re here to make things right!
How to Return:
1. Email us at haliartsofficial@gmail.com
2. We’ll send you return instructions
3. Send it back, and we’ll process your refund/exchange
4. Whatsapp : +44 7840140253
Thanks for choosing HALI'S ART! Let’s create something amazing. 🤩